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Can anybody Help??? Upload error message - 500 Servlet Exception

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From rstb/Ralf (4,684) Send mail to this user on July 28, 2006 3:35:37 PM CDT

500 Servlet Exception java.lang.IllegalArgumentException: bandOffsets.length is wrong! at javax.imageio.ImageTypeSpecifier$Interleaved.(ImageTypeSpecifier.java:382) at javax.imageio.ImageTypeSpecifier.createInterleaved(ImageTypeSpecifier.java:488) at com.sun.imageio.plugins.jpeg.JPEGImageReader.getImageTypes(JPEGImageReader.java:684) at com.sun.imageio.plugins.jpeg.JPEGImageReader.readInternal(JPEGImageReader.java:876) at com.sun.imageio.plugins.jpeg.JPEGImageReader.read(JPEGImageReader.java:853) at javax.imageio.ImageReader.read(ImageReader.java:919) at com.signetworks.signs.util.Images.readImage(Images.java:32) at com.signetworks.vibes.actions.WorksAction.processJPEG(WorksAction.java:1488) at com.signetworks.vibes.actions.WorksAction.upload(WorksAction.java:1358) at sun.reflect.GeneratedMethodAccessor378.invoke(Unknown Source) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25) at java.lang.reflect.Method.invoke(Method.java:324) at com.signetworks.vibes.actions.ParameterAction.vibesExecute(ParameterAction.java:58) at com.signetworks.vibes.actions.common.VibesAction.execute(VibesAction.java:255) at org.apache.struts.action.RequestProcessor.processActionPerform(RequestProcessor.java:484) at org.apache.struts.action.RequestProcessor.process(RequestProcessor.java:274) at org.apache.struts.action.ActionServlet.process(ActionServlet.java:1482) at org.apache.struts.action.ActionServlet.doPost(ActionServlet.java:525) at javax.servlet.http.HttpServlet.service(HttpServlet.java:154) at javax.servlet.http.HttpServlet.service(HttpServlet.java:92) at com.caucho.server.dispatch.ServletFilterChain.doFilter(ServletFilterChain.java:106) at com.osmoticweb.gzipfilter.GZIP2WayFilter.doFilter(GZIP2WayFilter.java:54) at com.caucho.server.dispatch.FilterFilterChain.doFilter(FilterFilterChain.java:70) at com.caucho.server.webapp.WebAppFilterChain.doFilter(WebAppFilterChain.java:178) at com.caucho.server.dispatch.ServletInvocation.service(ServletInvocation.java:229) at com.caucho.server.http.HttpRequest.handleRequest(HttpRequest.java:268) at com.caucho.server.port.TcpConnection.run(TcpConnection.java:389) at com.caucho.util.ThreadPool.runTasks(ThreadPool.java:492) at com.caucho.util.ThreadPool.run(ThreadPool.java:425) at java.lang.Thread.run(Thread.java:534)

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From ondy1940/Eldon (85,892) Send mail to this user on July 28, 2006 3:54:39 PM CDT

It happens quite frequently, not sure why, possibly server overload. Keep trying and it will come right. Meantime see its not happening on other sites.I think it has been discussed before. Check some earlier Photosig issues.

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From sheena/Administrator (0) This user is a Premium Member This user is an Administrator Send mail to this user on July 28, 2006 5:36:14 PM CDT

Eldon it is not happening frequently. It happens to a very few users and appears related to their own machines and configuration. In fact this error message is not even one that is frequently reported.

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From ondy1940/Eldon (85,892) Send mail to this user on July 28, 2006 10:08:13 PM CDT

You are right Sheena , I worded my reply badly. It doesn't happen frequently but might happen several times when trying to save a particular photo review. After that it is usually OK. As I said I'm not really sure. I asked a similar question in June 2005 about 505 error but there was little response.Try typing 500 Servlet Exception in Google. There are many references re this error here.It really doen't seem to be a big problem on Photosig.

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From sheena/Administrator (0) This user is a Premium Member This user is an Administrator Send mail to this user on July 28, 2006 5:37:58 PM CDT

As I told you in my email to you previously, send me the photo to test.

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From rstb/Ralf (4,684) Send mail to this user on August 1, 2006 3:47:10 PM CDT

For anybody who runs into the same problem..... I found that i saved an ICC profile, which is optional in PS, with the pictures and since by undoing this the problem disappeared. Thanks to those who tried to help me out here.

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